Volunteer guidance

Explain the purpose neutrally. Never suggest an answer, promise a benefit or pressure someone to participate. Confirm adult eligibility without collecting identity documents.

Consent before collection

Only use an approved form version after the relevant collection gate opens. Read the privacy notice aloud if requested. Obtain explicit form consent; petition agreement and communication consent remain separate. A participant may skip optional questions or stop.

Paper responses

Store completed forms in a sealed, access-controlled location. Never photograph or send them through social media or public cloud links. Use the matching anonymous response code for digital entry to avoid double counting. Give the participant their private receipt through an agreed confidential handover.

Respect privacy

Do not copy or discuss a participant’s answers. Do not request diagnoses, identity numbers, criminal admissions or third-party names. Volunteers cannot access sensitive submissions. Transfer sealed forms to the authorised data steward, record the handover and follow the approved destruction schedule.

Support, not advice

Help with reading, accessibility or navigation. Do not offer legal or medical advice. Report lost forms or accidental disclosures immediately to the designated privacy contact. Translations require competent review before use.